DigiNexa support
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Get help with ERP issues, workflows, reports, users, integrations, and day-to-day questions from a team that understands your setup.
DigiNexa / Help Desk Portal
Ticket #1084Workflow Optimization
Resolved
Ticket #1092Custom Report Sync
Optimizing
Response SLAAverage < 2 hours
24/7 Active
Simple ticket workflow
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Share the issue, add the context, and our support team will review it, keep you updated, and work toward the right resolution.
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01
Raise a ticket
Tell us what happened and what you need.
02
Ticket review
We assess priority, impact, and next steps.
03
Resolution
Our team troubleshoots and applies the solution.
04
Track status
Stay informed until your request is complete.
What we support
Functional and technical guidance.
Support that helps your team stay productive and your system stay healthy.
Issue resolution
Investigate errors, access problems, configuration issues, and unexpected behavior.
Functional guidance
Get help using workflows, reports, modules, and ERP best practices.
Continuous improvement
Identify enhancements and changes that make your system more useful over time.